Customer Review Form

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Our Customer Reviews

5/5
We used Bristol Travel Ltd for the first time in March 2021 and the service was excellent. Cost was very good value when compared to other companies, correspondence in advance was in-depth and helpful. For the journey, driver arrived in good time, bus was clean and in excellent condition. We will certainly be using them again in the future.
5/5

13th April 2021

I wholeheartedly would recommend Bristol Travel to anyone in need of minibus transportation in the Bristol area. From my first enquiry which was so promptly answered, I have been so impressed with the service. Tony has been an absolute pleasure to deal with, quick, courteous and so helpful, I really cannot thank you enough.

5/5

18th January 2021, 1:58pm

Swindon Nurses

“We really loved the service provided by Bristol travel limited and continue to use them on regular basis.”

 

5/5

27th March 2021,

Words cannot describe how great Bristol Travel were. The vehicle supplied was very roomy, clean. Loved the fact there was WiFi on board. The trailer was a great addition too as there were no issues with the luggage. Our driver Fred was very punctual, helpful and extremely friendly. Will be using them again and will be recommending them to others.

5/5
March 18, 2021

Even though COVID has prevented us from taking part in our charitable mountain climb in Morocco, Tony was very accommodating on the numerous occasions that I had to re-arrange the journey. And when re-arranging was no longer an option he had no problem in offering a refund.

I’ll definitely be using his services for our airport runs when we can get this trip on the road!!!!

5/5

27th March 2021, 8:56am

Imran Ali, Newport

“Brilliant service. The driver was helpful friendly and punctual. The vehicle was so immaculate that it looked like a spaceship. Had Free WiFi on board, the trailer was a nice touch for our luggage. I really recommend Bristol Travel I will be using them again.”

5/5
Although we were not able to travel due to covid restrictions, the service from Tony and the team both on the phone and over email was brilliant. He was friendly and helpful. The communication was always quick and we will be using Bristol Travel again when we are able to travel.
5/5
Highly recommended first class service. Would certainly use again in the future.
5/5
2020-11-29
Can’t thank the driver Frederick enough on the service me and my family received to and from the airport smart and on time safe driving what else can you ask for
 
5/5
2020-11-23
Great time keeping. Super clean vehicle and great driver. Would definately recommend the use of their services.
5/5
2020-10-22
Bristol Travel were absolutely amazing from start to finish. We unfortunately had to cancel but we were given 5 star service all the way through. Great communication and customer management. Can’t fault a thing! Looking forward to using their services soon.
5/5
2020-10-20
I can’t recommend this company enough they are so professional,and understanding.There rates for coach hire are so competitive in fact the cheapest I found.
Unfortunately due to recent local lockdown measures we had to cancel our booking.They were so understanding to our situation to the point they even refunded our deposit.I will definitely use this company again in the future when normality returns .If your looking for coach hire look no further than this company.
 
5/5
2020-09-22
Excellent customer service! Unfortunately had to cancel due to the government restrictions with covid, had a response straight away from Tony and our refund processed very quickly. When we can rebook will be using Bristol Travel again! Would highly recommend!
5/5
2020-09-20
Fantastic service from Tony last month on our airport run can’t recommend him highly enough
5/5
2020-09-10
Friendly and accommodating driver, pristine and modern interior – a very comfortable journey. Our driver, Fred, arrived well in advance and when we were ready to leave earlier than expected he was happy to set off early. We’d strongly recommend 🙂
5/5
2020-09-09
Great experience. Very good communication and reasonable pricing.
Would recommend
5/5
2020-09-07
Fred was a top man and top driver. Accommodated our changes in pick up location without any questions and was extremely friendly! Cheers Fred lad!
5/5
2020-09-07
Extremely Professional service with excellent communication. Very impressed will definitely use again in the future. Highly recommend.
5/5
2020-08-30
First class service with very reasonable rates. The correspondance right from the start was excellent with any queries answered straight away. We were a group of 8 ladies needing return transport from South Wales to Bristol for a hen weekend which is quite hard to come by. The executive coach was great, very clean and on time. Our driver Tony was brilliant! Friendly, polite and luckily very laid back! An excellent service, highly recommended and would definitely use again!
 
5/5
2020-08-13
Delighted to see this new provider offering transport services locally as I have worked with the proprietor for many years in previous guises and with different coach companies. They are always willing to be flexible and fit in with our schools’ requirements, now in brand new, high spec., liveried minibuses. Looking forward to many ventures together as we establish new post-Covid ways of working.
5/5
Excellent service, driver was extremely nice & well presented.
 
5/5
2020-08-13
Our driver was brilliant. An excellent experience.
5/5
2020-08-09
I used Bristol Travel LTD for the first time on Saturday 8th August for a trip from Bristol to Wedmore. I booked for 9 people and couldn’t believe how cheap the price was compared to all other transport companies. I booked instantly & from start to finish the whole experience could not be faulted. The owner of the company Tony was so helpful & happy to assist with an questions which I may of had. It was so simple & I will definitely be using Bristol Travel LTD, again and again for all my travelling needs. Highly recommend!!!!
5/5
2020-07-27
emailed the company asking a few questions about a quote I received ,received Prompt replies to Every question I asked . I asked if I could pay the whole amount of the quote on a certain date as I only get paid monthly which the person Allowed me to do which is very rare for a company . For 7 people from Bristol to brean Pick up and return I was quoted £175 which is a lot less then What I was quoted from Another company who wanted £380 for the exact same journey , will definitely use again and recommend to my friends and family
5/5
2020-08-06
Service was excellent driver was reliable on time and helpful
5/5
2020-08-06
Fantastuc, quick reply for a quote and great communication with any queries. Also a very good price.
5/5
2020-08-30
Recently took a trip to brean with a few family members using this company , our driver Fred was lovely, polite and very helpful . Will definitely be using again If we have another family gathering .great company
5/5
2020-08-06
Very good customer service form driver and office very friendly and professional.

Have book already to travel again  · ️
5/5
2020-08-18
Excellent driver who’s communication and timing was brilliant. Made a difficult trip in a difficult time incredibly easy. Cheers tony
5/5
2020-08-27
I would like to say a huge thank you to Fred our driver on Saturday 22nd August. It was for my birthday night out and Fred just made getting into Bristol and back home a lovely experience! Such a lovely guy and definitely recommend this company!
Thank you!
 
5/5

3 weeks ago

“We really loved the service provided by Bristol travel limited and continue to use them on regular basis.”

Would they recommend: Yes

5/5

4 months ago

“Excellent service, safe reliable, very clean, friendly & punctual.”

Would they recommend: Yes

Driver: tony

5/5

4 months ago

 “Good price. Good communication with the company at time of booking, when changes needed to be made and to confirm they would collect us at agreed time. Bus was there 10 mins before to wait for us. Friendly drivers. Clean bus. Excellent service.”

Would they recommend: Yes

Driver: tony

5/5

4 months ago

“The journey from beginning to end was very pleasant , The driver was very friendly and helpful dressed smart. Mini bus was very clean and comfortable hand sanitiser was also provided .”

Would they recommend: Yes

5/5

6 months ago

“The whole experience was fantastic. So simple to book & then to correspond with the driver. The driver was helpful, professional & efficient. It couldn’t be faulted. We will be using Bristol travel LTD, again and again. I highly recommend people do the same as you can’t go wrong!!”

Would they recommend: Yes

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